ArticlesAdvertising
Marketers Forget About Memory
by
Hamish McPharlin

Marketers Forget About Memory

Most ads are forgotten before the page loads. But the ones that last—the ones that drive future action—etch themselves into memory. If you want results that compound, stop chasing attention—and start engineering memory.

The Importance Of Memory In Advertising

It’s high time marketers focus on a crucial yet often overlooked aspect of advertising: brand memory. Understanding how memory works can significantly impact your advertising strategies and ultimately drive sales. In this post, we’ll explore the importance of memory in advertising, the role of emotion, and how to optimize your campaigns for better brand recall.

TL,DW/R:

  • Memory is a vital part of advertising that is often not measured.
  • Emotion plays a significant role in creating lasting memory associations.
  • The intensity of emotional responses can enhance brand recall.
  • Allowing time for memory processing is essential for effective advertising.

The Importance Of Memory In Advertising

Memory is not just a nice-to-have; it’s essential for brands looking to make a lasting impression. When consumers see an ad, they might not act immediately. Instead, they often “memory bank” the information for later. This means that even if they don’t click on an ad right away, it can still influence their decisions down the line.

In traditional advertising metrics, we often see numbers like impressions and click-through rates. For example, a campaign might report 1.2 million impressions but only a 0.15% click-through rate. This indicates that while many people saw the ad, very few engaged with it.

This raises a critical question: How do we measure the effectiveness of advertising beyond immediate clicks?

The Challenge Of Measuring Memory

Most advertising reports focus on metrics like impressions and engagements, but these don’t tell the whole story. Here’s a breakdown of common metrics:

  • Impressions: Total number of times an ad is served, regardless of whether it was seen.
  • Unique Browsers: Counts the number of different devices that saw the ad, but doesn’t provide an accurate reach.
  • Viewability: Percentage of impressions that were actually seen by users.
  • Engagements: Often limited to clicks, which can be misleading.

The problem is that these metrics don’t capture the memory aspect. Just because someone saw an ad doesn’t mean they’ll remember it when it’s time to make a purchase.

The Role Of Emotion In Memory

Research shows that emotion is a key driver of memory encoding. When people experience strong emotions while viewing an ad, they are more likely to remember it later. This isn’t just about positive emotions like happiness; even negative emotions can enhance memory retention.

Here are some insights from recent studies:

  1. Emotional Intensity Matters: The more intense the emotional response, the better the memory recall.
  2. Diverse Emotions Count: Both positive and negative emotions can lead to better memory encoding.
  3. Time Spent in Emotion: The longer someone spends experiencing a high level of emotional intensity, the more likely they are to remember the brand later.

Strategies For Enhancing Brand Memory

To effectively leverage memory in advertising, consider these strategies:

  • Create Emotional Peaks: Aim for multiple peaks of emotional intensity in your content. More peaks correlate with better memory results.
  • Allow Processing Time: After a strong emotional moment, give your audience time to process the information. This helps solidify the brand in their memory.
  • Relevance Is Key: Ensure that the emotions you evoke are relevant to your brand. If you want to make people laugh, make sure they actually find it funny. Misalignment can confuse the audience and weaken memory.

Conclusion

Memory is a fascinating and complex subject that plays a crucial role in advertising effectiveness. By focusing on emotional intensity and allowing time for memory processing, brands can create lasting impressions that drive future sales. Let’s prioritize memory in our advertising strategies to ensure that our messages resonate long after the initial viewing. That's an outcome worth chasing, the one that delivers compounding results for your brand.

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